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Accredited medical institution: Survey results
Overview
| Medical institution name | Hanyu General Hospital |
| Postcode | 348-8505 |
| Address | Saitama Prefecture446,Shimoiwase,Hanyu-City |
| Telephone number (main) | 048-562-3000 |
| Telephone number (For international patients) | 048-562-3000 |
| Website(Japanese) | http://www.fureaihosp.or.jp/hanyuhp/ |
| Website(English) | http://www.fureaihosp.or.jp/hanyuhp/en/ |
| Website(Chunese) | http://www.fureaihosp.or.jp/hanyuhp/cn/ |
| Accreditation history | AI0087／Sep-15-2023／Ver.2.1 |
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Survey results
| Accreditation number | Accreditation date | Version |
| AI0087 | Sep-15-2023 | Ver.2.1 |
| ■Measures for accepting international patients | ||
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【Departments with Support for International Patients】International Medical Support 【Major Supported Languages】English 【Dietary compliance (Special Diets)】Can comply 【Payment Method】Credit card : Accepted |
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| ■General overview | ||
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Created as an emergency care hospital from the request of a person who lost a child in a traffic accident 40 years ago, Hanyu General Hospital is a medical institution rooted in the community. It employs many workers in the community. The hospital has taken JMIP’s survey because of the policy to establish a system to provide safe and secure medical care to international patients under the basic philosophy: “All life is created equal." In FY 2022, 5.5% of its new patients were international patients, who were mostly local residents and many Asians, including Nepalese, Pakistanis, Burmese, and Vietnamese, and about 60% of inpatients were obstetric and gynecological patients, representing the characteristics of local medical institutions in Japan. In addition, medical checkups for foreigners are characterized by the dominant number of those for corporate workers, rather than visitors to Japan. A number of basic issues were identified during this survey. First of all, we hope that these issues will be addressed before the next renewal under the International Medical Support Office by obtaining cooperation of the leadership including the hospital director and field staff. We also hope to see the establishment of a system to identify issues and solve them. The hospital has established good relationships with local companies for health examinations. We believe that these relationships can be leveraged to create a great opportunity to acquire international patients visiting Japan, which was included in the vision. We look forward to your future growth. Diverse Asian nationalities, foreign residents, and patients concentrated in obstetrics and pediatrics are issues common to regional medical institutions and difficult to solve. The increasing number of foreign residents in Hanyu will lead to the increasing number in international patients, too. We hope Hanyu General Hospital will play a good role model for accepting international patients for medical institutions in the area by taking advantage of this survey findings. On the other hand, for safety and security, (1) appropriate management and handling of risks and (2) hospital’s organizational responses are essential. This accreditation is just a start. It is necessary to promptly reconsider the rights of international patients and the present way to use interpreters in communications during medical examinations, etc. At obstetrics wards where many international patients are hospitalized, staff are preoccupied with responses for patients having different religious and cultural backgrounds, such as Islamic and Hindu backgrounds. The International Medical Support Office needs to actively share good practices at other hospitals with staff, and establish a system for gathering diverse opinions from international patients and staff. It is recommended for each worker to start questioning their “conventional practice” when providing medical care to international patients. Finally and most remarkably, many workers were naturally aware of the concept of “equity” of international patients, which is one step ahead of “equality.” We believe that this attitude leads to the path of the “unique medical institution that evolves with the community.” |
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